Reviews For Mountain Lakes Estates
We'd love your feedback! Please take a moment to rate your apartment community and write a review.
Mountain Lakes Estates
We recently moved my mom in a few weeks ago and what a great place! Everyone is so nice and accommodating from all the people ... living here to the amazing staff with Lauren, Heather, etc. It's very clean, bright and open with alot of activities, events, shuttle service, weekly cleaning, dining/meals, and more! Read More about Mountain Lakes EstatesBy: Eric De Rose
Mountain Lakes Estates
Good very goodBy: monche d
Mountain Lakes Estates
Gorgeous property, friendly staff, conveniently located to a grocery store, hardware store, banks and restaurants. Lovely ... setting right on the community lake. High ceilings for the dining room. Some cool activities and other amenities like a gym, putting green, community veggie garden, gazebo and patio on the lake. Read More about Mountain Lakes EstatesBy: Diana Dilee DiNucci-Maher
Source: 3rd Party ReviewMountain Lakes Estates
Well-appointed, clean, and spacious building with great public spaces for residents to enjoy. The apartments and different ... floor plans are designed with residents in mind and are tasteful and spacious. Most importantly, however, is the staff and management at Mountain Lakes; first-class! Having a nice property only goes so far; how well it’s run and how residents are cared for is what really matters. Bravo, Mountain Lakes Estates! Read More about Mountain Lakes EstatesBy: John M via
Source: 3rd Party ReviewMountain Lakes Estates
We feel very fortunate to have found MLE. My mom is very happy there. The staff is very attentive to the residents. They ... put a lot of effort into offering entertainment and activities for the residents. The daily menu offerings seem like the kitchen staff puts a lot of care and effort into creating something enjoyable every single day! My four star review is for a couple reasons. MLE does not offer any kind of dietary restriction food options. (Update at bottom of my review) Many elderly folks are diabetic, yet there are no sugar free options, despite residents expressing the need for diabetic friendly options. This is just a matter of health for elderly people, whereas it seems like MLE focuses on enjoyable and decadent food offerings, which I understand. I do think many residents would appreciate a sugar free dessert option, at least- something simple like that would go a long way and be helpful to residents’ wellbeing. Secondly, on a couple of severe weather event occasions (snow storm and nearby wildfire), residents were left on their own, with no way to contact the administrative staff. A frozen pipe burst by the roof of the four story building and flooded units in the building, for two days, because maintenance/ administration could not be reached. Apparently the residents are entirely on their own during emergencies. That is often an issue in senior facilities during evacuation scenarios, but there’s no excuse for allowing water to flood a building because management can’t be reached on the phone during the weekend. Someone should guaranteed be reachable, 24/7, as is the standard expectation in all apartments. But this is especially important for seniors! Too many things can go wrong to leave a building of elderly folks all alone, to fend for themselves. I hope they will not allow this to happen again. Overall, I think Mountain Lakes Estates is a great senior living place, and we are grateful for it. *Editing to add that MLE has hired a new chef, and they are offering healthier food options, including some sugar free desserts. My mom is happier and healthier now. Thank you!! Read More about Mountain Lakes EstatesBy: HH via
Mountain Lakes Estates
I have lived at Mountain Lakes Estates for four years, and I love it! It's really whatever you make it... You can stay in ... your apartment or you can get out and get involved. I love the variety of activities and people here and I love that I get to call it home... It's like a family! Read More about Mountain Lakes EstatesBy: sandra baker
Source: 3rd Party ReviewMountain Lakes Estates
By: Thomas Boynton
Mountain Lakes Estates
Nate is the absoute best to work with.By: Frank via
Mountain Lakes Estates
Great place, staff are wonderfulBy: Andrew Kennedy
Mountain Lakes Estates
If you are looking for a retirement center that truly cares about its residents then this is the place for you! The staff ... members are kind patient and always willing to help. The building is clean and modern, with plenty of opportunity for socializing and recreation. My mother has been here for over a year now, and she loves it. I couldn’t be happier with the community that we chose?? Read More about Mountain Lakes EstatesBy: Hannah Grey Williams
Mountain Lakes Estates
Excellent service.By: Charmaine Ta
Mountain Lakes Estates
Very friendly and approachable staff. The outside and inside of the building is clean and organized.By: David Russell
Mountain Lakes Estates
By: Kellie Daley
Mountain Lakes Estates
Great staff and community. Management truly cares about the culture of the community as well. I'd recommend Mountain Lakes ... to anyone looking for a quality Independent Living community. Read More about Mountain Lakes EstatesBy: Dan Altamirano
Mountain Lakes Estates
“Beautiful building inside and out! The staff is helpful and attentive. So wonderful that this community is in Reno.By: Ann via
Mountain Lakes Estates
By: Master Cleaning
Mountain Lakes Estates
I cannot recommend this assisted living building highly enough. From the moment I walked in the door, I knew that my loved ... one would be in good hands here. The staff members are incredibly kind, compassionate, and knowledgeable, and they treat all of their residents with the utmost respect and care The building itself is beautiful and well-maintained, with plenty of amenities to keep residents comfor areas for socializing and relaxing, as well as plenty of opportunities fo outdoor activities and exercise. And the apartments are lovely - spacious, well-appointed, and full of natural light. But what really sets this assisted living building apart is the quality of care that residents receive. The staff members are truly exceptional, and they go above and beyond to ensure that each resident is happy, healthy, and thriving. They take the time to get to know each resident on a personal level, and they tailor their care plans to match the residents goals. Read More about Mountain Lakes EstatesBy: Graham Williams
Mountain Lakes Estates
By: Michelle De Mond
Mountain Lakes Estates
Friendly and caring staff, lots of activities to choose from, good food and a large dining area with a beautiful view of ... the lake. The area between the building and the lake has a nice outside seating area with a fireplace. There is a paved walkway around the lake. The building is well maintained and there is adequate handicap access. Read More about Mountain Lakes EstatesBy: Sharry Hope
Mountain Lakes Estates
I only went inside the lobby area but it was bright and open and clean and friendly.By: Carrie Stoll
Mountain Lakes Estates
Friendliest people you will ever meet. Good food, fun atmosphere, happy residents. Great staff.By: margaret merrill
Mountain Lakes Estates
I can not speak more highly about the staff and administration at Mountain Lakes Estates. They truly care about the people ... they serve. Their parent company is one of the most outstanding, honest, and upright companies in senior care. See for yourself why this place is truly special! Read More about Mountain Lakes EstatesBy: Ky Sisson
Mountain Lakes Estates
Excellent community for your loved ones!By: Nate Williams
Mountain Lakes Estates
Overall very nice... utilities, 3 meals a day included....has spa, exercise room, hair salon M& W, many other niceties. Senior ... assisted living Read More about Mountain Lakes EstatesBy: Victoria Gustafson
Rate and Review Our Property
Ratings By Category
Thank you for your feedback! Please rate our property based on the following categories from 1 (worst) to 5 (best).